Faculty Onboarding FAQs

Pablo Aristizabal

Aug 05, 2024

124

Q. I have not received an alert notification from Hello Sign. What do I do?

If the employee/Adjunct Faculty has not received an alert notification from Hello Sign, the employee/Adjunct Faculty should first review their Spam folder as the alert notification/email may have automatically gone there.

Q. I received a signature request from Hello Sign. How do I sign a HelloSign document?

Q. I received a (Hello Sign) page that says "Sorry, this link is no longer valid"

For further details, simply click the link--->"Sorry, this link is no longer valid".

Any other issues with HelloSign, please email [email protected]

Q. I signed my contract today, but I don’t have my APU Identifiers and I am unable to complete the remaining tasks.

HR must receive the following documents in order to activate the employee/Adjunct Faculty’s APU Identifiers.
- An initial contract request that has completed the signature process
- New Hire Packet
- I-9 Form
- Verification of Identification
Make sure to log into SilkRoad and see if you have any Incomplete items. You must complete all steps in SilkRoad in order to move forward in the hiring process.
- You should have received an email with a link to SilkRoad along with your initial login credentials.
- https://apu-redcarpet.silkroad.com
- Once you log in, click on the Task List to find if you have any Incomplete Tasks. Click on each link to complete the task. You must complete all tasks in SilkRoad in order to move forward in the hiring process. You will receive an email when new tasks have been assigned to you.
- Once you have completed all Tasks, your Task List should look like this:
Once the required documents are received by the HR, please allow at least 2-3 business days (5-7 during peak season) for processing.
- Note: Associated delays will occur if any of the required documents (Initial Contract/New Hire Packet/ I-9/Verification of Identification) are incomplete and or not received by HR.

Q. I’d like to understand and or ask some questions regarding the details of my contract. Who can I contact?

Department Chair
- For course specific clarifications the employee/Adjunct Faculty should contact their Department Chair/Program that the contract is associated with.
Operations Team
- For additional clarifications the employee/Adjunct Faculty may contact the School of Nursing Operations Team ([email protected]).

Q: How do I create an Employee/Adjunct Faculty clinical account?

Q: I need to complete the training courses, where can I find that?

Please see Faculty Training Courses for a detailed explanation.
Quick Links:
- Please find instructions to self-enroll in the current academic year's training courses on the SON Employee Website > Faculty Resources Page.
- Instructional Modality Certification
  - Go Canvas Website
- Sexual Harassment Prevention Training - Should be completed within the first 30 days of the employee's hire date. The employee will need their APU ID number in order to access the training.

Q: I need workplace access to APU [APU email, NetID, ID Number]. When will this happen?

HR must receive the following documents in order to activate the employee/Adjunct Faculty’s APU Identifiers.
- An initial contract request that has completed the signature process
- New Hire Packet
- I-9 Form
- Verification of Identification
Make sure to sign your contract and complete all paperwork with HR (including logging into SilkRoad and completing all Tasks/To Dos).
Once the required documents are received by the HR, please allow at least 2-3 (5-7 during peak season) business days for processing.
All tasks in SilkRoad that are due must be completed. (Sexual Harassment: Policy and Prevention Training can be completed at a later date)
You should receive an email from IMT when your email address/APU NetID has been created.
Email [email protected] if you need future assistance.

Q: How do I get an APU/SON Identification Card?

APU Identification Card and Nursing Badge
The One Card Office creates, issues, and manages APU student, faculty, and staff identification (ID) cards. The office is located in the Campus Store in Duke Student Commons on West Campus. Questions related to APU ID cards should be directed to (626) 812-3038 or [email protected]. (Website)

Q: How do I get a parking permit?

Q: I don't know my APU email or my ID Number. Where can I find this?

Q. How do I fill out my timecard?

You can find information in Kronos and Timekeeping.
If you do not have access to Kronos, see I cannot log hours in Kronos.
Timekeeping Hours Change Request Form may be used to submit a timecard if you do not have access to Kronos or need to submit hours for a previous time period.

Q. How do I enter different rate codes in Kronos?

You should've received an email with a rate code for each contract that you have signed with instructions on how to input different rate codes. Here is a video on how to enter multiple rate codes.

Q. Why is the department on my contract different from the department that I'm teaching for?

The Department on your contract is your home department. This is usually the first department that you taught for and is not the department for the course on this contract. The course and campus is used to determine the department that you are teaching for and is represented in the Budget Number. See Adjunct Faculty Contract Process and Details for a detailed explanation of your contract.